ServicePortal Simple List Order By

Katie A
Mega Guru

Hello, I have an instance of the Simple List widget on the landing page.

We want to set the simple list to Order By "Created Date" by default.

How can I set the widget to order by created date? There is no Sort option in the filter builder in the instance settings.

I was considering adding an Option to the Option Schema on the Simple List widget but that would require cloning and modifying the Simple List.

Is there an easier way to do this?

1 ACCEPTED SOLUTION

fosborne
ServiceNow Employee
ServiceNow Employee

Hi kda617,


Try adding "Order by" and "Order Direction" in your widget instance form.


Then you can set the order via the form for that instance


Capture2.JPG


Best,


Fred



Pls mark correct/helpful/like if you think so


View solution in original post

12 REPLIES 12

Stephen/Wade,



Go into the record (widget instance) -> right click on the header -> configure -> form layout



Add Order By and Order Direction. Then customise however you need.



Hope that helps,


Jordan.


Thank you that has worked for me. I thought there was a simple explanation.



Regards


Stephen Dymock



T +44 (0) 1902 906 323| M: +44 (0) 7702 636447


Skype Conference +44 (0) 1902 906 300 - ID 10450


E: Stephen.Dymock@carillionplc.com<mailto:Stephen.Dymock@carillionplc.com> | www.carillionplc.com<http://www.carillionplc.com/> | Tw: @carillionplc


Yes it did work, thanks for the assistance.


What might be the reason, if for some users sorting is working and for some users not working?


Do the users have any different permissions (roles) than the other users? Are they using the same browser type?