session_timeout.do infinite redirect loop

[oleg7]

Every time I log out from the SN instance I get an infinite redirect loop with session_timeout.do. It also happens when I try to access the instance without being logged in.

We have MultiSSO enabled with two identity providers, and i'm logging in through the side_door

How can this be solved?

[brandont]

Since there is no good answer here I found this community article that discusses this in better detail:

https://community.servicenow.com/community?id=community_blog&sys_id=fb4da229dbd0dbc01dcaf3231f9619e7

[Randall King]

Thanks! This helped a lot!