Set a time field to a NULL value

[Sara Lee2]

Hello experts!
I have a requirement to set a time field to NULL by default instead of our system default of "12:00:00 AM " (this is our instance's system default format).
The business need is to be able to distinguish when the time field is actually meant to be set to 12 am vs when it is 'NULL' or untouched.

[AparnaSahu]

Hi @Sara Lee2 ,

I found these two ServiceNow Support KB articles that seem to address similar behavior. Hopefully they help point you in the right direction.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0549867

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0962078

Thanks,

Aparna