Set Assigment Group and Assignet to fields as read only

[SebCastro]

Hello, 

I was trying to set Assignment group and Assigned to fields as read-only depending on the role using a client script (this is for a specific task and has to be a client script), but I have found that I can't make it work with any of the fields using 

g_form.setDisabled or g_form.setMandatory.  

this is a simple code I wrote just to try and make it read only but no luck

function onLoad() {

    var role = g_user.hasRole('incident_manager');

    g_form.setDisabled('assignment_group', true);

    g_form.setDisabled('assigned_to', true);

    g_form.setReadOnly('company', true);

}

[Arun_Manoj]

Hi @SebCastro ,

(function executeRule(current, previous /*null when async*/) {

// Check if the user has a specific role (replace 'your_role' with the actual role)

// add your conditions needed
if (g_user.hasRole('your_role')) {

// Make 'Assignment Group' and 'Assigned To' read-only
g_form.setReadOnly('assignment_group', true);
g_form.setReadOnly('assigned_to', true);

}
else {
// Optionally, you can make them editable if the role condition is not met
g_form.setReadOnly('assignment_group', false);
g_form.setReadOnly('assigned_to', false);
}

})(current, previous);

please mark it as helpful, solution is fine.

[sunil maddheshi]

@SebCastro 

Please try below code:

function onLoad() {
    // Check if user has the required role
    if (!g_user.hasRole('incident_manager')) {
        g_form.setReadOnly('assignment_group', true);
        g_form.setReadOnly('assigned_to', true);
    }
}

Please mark helpful/correct, if this helps you

[GopikaP · Accepted solution]

Hi @SebCastro , a UI Policy is overriding your Client Script.

search for a UI policy - 'Make fields read-only on close'. If you disable it and run your client script, it will work. But since it is OOB and it is not recommended to disable it. 

I recommend using a UI policy to make fields/columns read-only instead of client scripts.

[SebCastro]

Thanks a lot for reading my question carefully and answering what I was asking for, I could confirm the UI policy you mentioned was the one causing me issues, and for the sake of the task in hand (it's a practice task so I NEED to do it via Client script). Appreciate it.