Shamma Negi
Kilo Sage
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12-28-2023
12:25 AM
Details:
When attempting to create or edit a knowledge article, the ownership group field is not showing group have type either as itil or assignment.
This is an expected OOB behavior.
Steps to Resolve:
This field have OOB reference qualifier which allows it to show only those groups which have type "knowledge". See below:
This is an expected OOB behavior.
Hope this helps.
I hope this article helpful. Please mark it as helpful and bookmark if you like it.
Regards,
Shamma Negi
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