Set Assigment Group and Assignet to fields as read only

[SebCastro]

Hello, 

I was trying to set Assignment group and Assigned to fields as read-only depending on the role using a client script (this is for a specific task and has to be a client script), but I have found that I can't make it work with any of the fields using 

g_form.setDisabled or g_form.setMandatory.  

this is a simple code I wrote just to try and make it read only but no luck

function onLoad() {

    var role = g_user.hasRole('incident_manager');

    g_form.setDisabled('assignment_group', true);

    g_form.setDisabled('assigned_to', true);

    g_form.setReadOnly('company', true);

}

[Ankur Bawiskar]

@SebCastro 

if you want fields to be readonly for incident_manager then use this

function onLoad() {
    // Check if user has the required role
    if (g_user.hasRole('incident_manager')) {
        g_form.setReadOnly('assignment_group', true);
        g_form.setReadOnly('assigned_to', true);
    }
}

If you want fields to be readonly if logged in user doesn't have incident_manager role then use this

function onLoad() {
    // Check if user has the required role
    if (!g_user.hasRole('incident_manager')) {
        g_form.setReadOnly('assignment_group', true);
        g_form.setReadOnly('assigned_to', true);
    }
}

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Sourabh Tarlekr]

Hi @SebCastro

UI Policy get applied when there is a conflicting logic with Client scripts.

I recommenced you to use UI policy instead of client script. 

It will work.

Regards,

Sourabh