Set Field Values Using Server Side Run Script

[Gerald Onyia]

My team and I have encountered an issue when trying to automate a service catalog item.

We cannot set some variables due to their onChange and onLoad rule/client script. We have many catalog items like this, and need a way to automate them. I've heard using a Run Server Side Script to set the field values might work. I am not sure how to go about doing this. I would appreciate any guidance on how to do this.

[Tim Deniston]

When adding a test step, select 'Server' on the left and then 'Run Server Side Script' on the right. 

Then, your 'Test script' box can contain JavaScript that can update records. I found some OOB test steps that are set up to update records. See this one as an example: https://[YOURINSTANCENAME].service-now.com/nav_to.do?uri=sys_atf_step.do?sys_id=9000a4560b10220050192f15d6673a3e 

[Gerald Onyia]

Hello,

Thanks for the response!

So I inserted the Run Server Side Script in between my Open and Order Catalog Item, which seems to have been successful.

However, based on the Failure in Step 6, the Test seems to have lost its connection to the 'Open a Catalog Item' Step, because it's essentially stating that no form/catalog item is opened.

Any more guidance would be appreciated. See below for my Run Server Side Script:

[James Gragston]

Gerald,

If you don't need any logic to determine what field values need to be populated, you can use the 'Set Values' workflow activity:

However, if you're values will be determined by logic, you should use a 'Run Script' where you can change field values via the current object:

current.short_description = "New text in the short description";

Keep in mind the current object is based on the table your workflow is running on.

Hope this helped!

[Gerald Onyia]

Hello,

Thanks for the response. Trying this resulted in the following error:

Full logging from step execution:
10:41:05.755: Loading script: jasmine_lib/jasmine31.js
10:41:05.771: Root cause of JavaScriptException: org.mozilla.javascript.NativeError
JavaScript evaluation error on:
var assertEqual = function(assertion) {
if (!(assertion.value == assertion.shouldbe)) {
gs.info("Assertion failed: " + assertion.name + " should have been " + assertion.shouldbe +
" but was " + assertion.value);
throw "Assertion failed";
}
}
try {
var steps = function(step_id){
return step.sibling(step_id);
};
current.u_dmsc_description = "DMS";
} catch (e) {
if (e == 'Assertion failed')
glideTestResultBoolean = false;
else
throw e;
}
: no thrown error
10:41:05.773: JavaScript evaluation error on:
var assertEqual = function(assertion) {
if (!(assertion.value == assertion.shouldbe)) {
gs.info("Assertion failed: " + assertion.name + " should have been " + assertion.shouldbe +
" but was " + assertion.value);
throw "Assertion failed";
}
}
try {
var steps = function(step_id){
return step.sibling(step_id);
};
current.u_dmsc_description = "DMS";
} catch (e) {
if (e == 'Assertion failed')
glideTestResultBoolean = false;
else
throw e;
}
: org.mozilla.javascript.JavaScriptException: TypeError: Cannot set property "u_dmsc_description" of null to "DMS" (sys_atf_step.c4a3446ddbadcc14ecda8396489619fa; line 17): org.mozilla.javascript.gen.sys_atf_step_c4a3446ddbadcc14ecda8396489619fa_254065._c_script_0(sys_atf_step.c4a3446ddbadcc14ecda8396489619fa:17)
org.mozilla.javascript.gen.sys_atf_step_c4a3446ddbadcc14ecda8396489619fa_254065.call(sys_atf_step.c4a3446ddbadcc14ecda8396489619fa)
org.mozilla.javascript.ContextFactory.doTopCall(ContextFactory.java:563)
org.mozilla.javascript.ScriptRuntime.doTopCall(ScriptRuntime.java:3429)
org.mozilla.javascript.gen.sys_atf_step_c4a3446ddbadcc14ecda8396489619fa_254065.call(sys_atf_step.c4a3446ddbadcc14ecda8396489619fa)
org.mozilla.javascript.gen.sys_atf_step_c4a3446ddbadcc14ecda8396489619fa_254065.exec(sys_atf_step.c4a3446ddbadcc14ecda8396489619fa)
com.glide.script.ScriptEvaluator.execute(ScriptEvaluator.java:279)
com.glide.script.ScriptEvaluator.evaluateString(ScriptEvaluator.java:118)
com.glide.script.ScriptEvaluator.evaluateString(ScriptEvaluator.java:82)
com.glide.script.fencing.GlideScopedEvaluator.evaluateScript(GlideScopedEvaluator.java:309)
com.glide.script.fencing.GlideScopedEvaluator.evaluateScript(GlideScopedEvaluator.java:257)
com.glide.automated_testing_framework.runner.step.JasmineScriptTestRunner.execute(JasmineScriptTestRunner.java:148)
com.glide.automated_testing_framework.runner.step_environment.AbstractServerStepEnvRunner.lambda$processStep$15(AbstractServerStepEnvRunner.java:128)
com.glide.rollback.recording.RollbackRecorder.execute(RollbackRecorder.java:67)
com.glide.automated_testing_framework.util.ATFRollbackUtil.recordOpsInRollbackContext(ATFRollbackUtil.java:80)
com.glide.automated_testing_framework.runner.step_environment.AbstractServerStepEnvRunner.processStep(AbstractServerStepEnvRunner.java:119)
com.glide.automated_testing_framework.runner.step_environment.AbstractServerStepEnvRunner.processSteps(AbstractServerStepEnvRunner.java:95)
com.glide.automated_testing_framework.runner.step_environment.AbstractServerStepEnvRunner.execute(AbstractServerStepEnvRunner.java:44)
com.glide.automated_testing_framework.worker.TestExecutionWorker.executeTestInOrderByBatch(TestExecutionWorker.java:294)
com.glide.automated_testing_framework.worker.TestExecutionWorker.execute(TestExecutionWorker.java:194)
com.glide.automated_testing_framework.TestExecutionProgressWorker.startWork(TestExecutionProgressWorker.java:37)
com.glide.worker.AbstractProgressWorker.startAndWait(AbstractProgressWorker.java:123)
com.glide.worker.HierarchicalProgressWorker.startAndWait(HierarchicalProgressWorker.java:35)
com.glide.worker.BackgroundProgressJob.execute(BackgroundProgressJob.java:59)
com.glide.schedule.JobExecutor.lambda$executeJob$189(JobExecutor.java:108)
com.glide.schedule.JobExecutor.executeJob(JobExecutor.java:111)
com.glide.schedule.JobExecutor.execute(JobExecutor.java:95)
com.glide.schedule.GlideScheduleWorker.executeJob(GlideScheduleWorker.java:236)
com.glide.schedule.GlideScheduleWorker.lambda$process$187(GlideScheduleWorker.java:165)
com.glide.worker.TransactionalWorkerThread.executeInTransaction(TransactionalWorkerThread.java:35)
com.glide.schedule.GlideScheduleWorker.process(GlideScheduleWorker.java:165)
com.glide.schedule.GlideScheduleWorker.run(GlideScheduleWorker.java:75)

10:41:05.776: TypeError: Cannot set property "u_dmsc_description" of null to "DMS" (sys_atf_step.c4a3446ddbadcc14ecda8396489619fa; line 17): org.mozilla.javascript.JavaScriptException: TypeError: Cannot set property "u_dmsc_description" of null to "DMS" (sys_atf_step.c4a3446ddbadcc14ecda8396489619fa; line 17): org.mozilla.javascript.gen.sys_atf_step_c4a3446ddbadcc14ecda8396489619fa_254065._c_script_0(sys_atf_step.c4a3446ddbadcc14ecda8396489619fa:17)
org.mozilla.javascript.gen.sys_atf_step_c4a3446ddbadcc14ecda8396489619fa_254065.call(sys_atf_step.c4a3446ddbadcc14ecda8396489619fa)
org.mozilla.javascript.ContextFactory.doTopCall(ContextFactory.java:563)
org.mozilla.javascript.ScriptRuntime.doTopCall(ScriptRuntime.java:3429)
org.mozilla.javascript.gen.sys_atf_step_c4a3446ddbadcc14ecda8396489619fa_254065.call(sys_atf_step.c4a3446ddbadcc14ecda8396489619fa)
org.mozilla.javascript.gen.sys_atf_step_c4a3446ddbadcc14ecda8396489619fa_254065.exec(sys_atf_step.c4a3446ddbadcc14ecda8396489619fa)
com.glide.script.ScriptEvaluator.execute(ScriptEvaluator.java:279)
com.glide.script.ScriptEvaluator.evaluateString(ScriptEvaluator.java:118)
com.glide.script.ScriptEvaluator.evaluateString(ScriptEvaluator.java:82)
com.glide.script.fencing.GlideScopedEvaluator.evaluateScript(GlideScopedEvaluator.java:309)
com.glide.script.fencing.GlideScopedEvaluator.evaluateScript(GlideScopedEvaluator.java:257)
com.glide.automated_testing_framework.runner.step.JasmineScriptTestRunner.execute(JasmineScriptTestRunner.java:148)
com.glide.automated_testing_framework.runner.step_environment.AbstractServerStepEnvRunner.lambda$processStep$15(AbstractServerStepEnvRunner.java:128)
com.glide.rollback.recording.RollbackRecorder.execute(RollbackRecorder.java:67)
com.glide.automated_testing_framework.util.ATFRollbackUtil.recordOpsInRollbackContext(ATFRollbackUtil.java:80)
com.glide.automated_testing_framework.runner.step_environment.AbstractServerStepEnvRunner.processStep(AbstractServerStepEnvRunner.java:119)
com.glide.automated_testing_framework.runner.step_environment.AbstractServerStepEnvRunner.processSteps(AbstractServerStepEnvRunner.java:95)
com.glide.automated_testing_framework.runner.step_environment.AbstractServerStepEnvRunner.execute(AbstractServerStepEnvRunner.java:44)
com.glide.automated_testing_framework.worker.TestExecutionWorker.executeTestInOrderByBatch(TestExecutionWorker.java:294)
com.glide.automated_testing_framework.worker.TestExecutionWorker.execute(TestExecutionWorker.java:194)
com.glide.automated_testing_framework.TestExecutionProgressWorker.startWork(TestExecutionProgressWorker.java:37)
com.glide.worker.AbstractProgressWorker.startAndWait(AbstractProgressWorker.java:123)
com.glide.worker.HierarchicalProgressWorker.startAndWait(HierarchicalProgressWorker.java:35)
com.glide.worker.BackgroundProgressJob.execute(BackgroundProgressJob.java:59)
com.glide.schedule.JobExecutor.lambda$executeJob$189(JobExecutor.java:108)
com.glide.schedule.JobExecutor.executeJob(JobExecutor.java:111)
com.glide.schedule.JobExecutor.execute(JobExecutor.java:95)
com.glide.schedule.GlideScheduleWorker.executeJob(GlideScheduleWorker.java:236)
com.glide.schedule.GlideScheduleWorker.lambda$process$187(GlideScheduleWorker.java:165)
com.glide.worker.TransactionalWorkerThread.executeInTransaction(TransactionalWorkerThread.java:35)
com.glide.schedule.GlideScheduleWorker.process(GlideScheduleWorker.java:165)
com.glide.schedule.GlideScheduleWorker.run(GlideScheduleWorker.java:75)

This is my Test Steps:

With the Run Server Side Script being: