Set Focus on Mandatory Field in SOW Workspace

nabil
Tera Contributor

Hello, ServiceNow community!

I have a requirement for the Service Operations Workspace (SOW).

My need is as follows: similar to the back office, I want to automatically set focus on mandatory fields when submitting or modifying a record. For example, when trying to resolve an incident, in addition to displaying the error message, I’d like the page to automatically scroll to the first unfilled (resolution code) mandatory field instead of having users scroll through the form to find it.

 

PS: I’ve already tried the standard focus, but it doesn’t work in the workspace

 

Thank you in advance for any guidance!

1 REPLY 1

SamuelTse
Tera Guru

Hi,

 

I have the same requirement. Were you able to come up with a solution?

 

Sam