Set reference fields via template

[martin_chabarri]

Hi all,

I am trying to set Model Category and Model on the alm_hardware table via template, but am not able to do so. It seems that dot walked fields, or maybe reference dot walked fields, cannot be applied via template via script. In my script include, I am using the applyTemplate method(), and I believe this is working because all other fields are being set properly. ACL's are not an issue because I can create a new record and use the same template and it works.

HELP!

var gr = new GlideRecord(table_name);

gr.initialize();

gr.applyTemplate(template_name);

gr.setTimeout("",2000); //is it a timing issue?

gr.insert();

[martin_chabarri]

Used GlideTemplate and it produces the same result

It applies the template but unable to update Model and Model Category

[martin_chabarri]

Actually, I was wrong.

Had an error in the code, using GlideTemplate works!!!

Thank you guys so much