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Set up only users with custom roles to see the announcement

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BoHyun Jung
Mega Sage

‎07-08-2024 09:56 PM

BoHyunJung_0-1720500790240.png

I want to set up an announcement so that only users with a custom role called u_common_account can see the announcement. If I set it like the attached image, the announcement is visible to all users.

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SN_Learn
Kilo Patron
Kilo Patron

‎07-08-2024 11:28 PM

Hi @BoHyun Jung ,

 

I have tried to replicate the scenario but couldn't, please check the screenshots:

 

1. Created a custom role named 'u_announcement_user' 

2. Created an announcement and provided the below above role as condition

SN_Learn_0-1720506110333.png

 

3. Provided the role to one user 'Allan'

SN_Learn_1-1720506169427.png

 

4. The announcement is visible to Allen after impersonation

SN_Learn_2-1720506307813.png

 

5. Impersonated a user who is not having that role: 

SN_Learn_3-1720506408036.png

 

No announcement found:

SN_Learn_4-1720506443113.png

 

Please share some references/screenshots to debug your issue.

 

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BoHyun Jung
Mega Sage
In response to SN_Learn

‎07-09-2024 12:40 AM

Hi @SN_Learn 

 

I thought what I set was wrong with the test as admin. I tested it with a user without role and it works fine. Thank you.

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