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Set Value of a Catalog Variables with other Catalog variables on a SCTASK

JayAdmin_16
Mega Sage

Hi there, 

Scripting isn't my strong point, so please be gentle! - I have a catalog variable (script_output) from a catalog item that is being used to create user accounts. I would like to pre-fill the variable script_ouput with other catalog variables from the same catalog item in a template like below when an SCTASK item has been generated:

  variables: {
    Username: "XXX", (XXX would be populated with catalog variable: user_name)
    FirstName: "XXX", (XXX would be populated with catalog variable: first_name)
    LastName: "XXX", (XXX would be populated with catalog variable: last_name)
    RequestNumber: "XXX" (XXX would be populated with the SCTASK's RITM number )
  }

How would I go about creating the script_output to be read only, pre-populate the XXX with the catalog variables as above and have it limited or visible to just the SCTASK? Any help would be appreciated. 

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@JayAdmin_16 

Steps

-> always hide this variable on Catalog Item, RITM and SC Task  (Use Catalog UI Policy for this)

-> create after insert BR on sc_task with condition as this

current.request_item.cat_item.name == 'Your Item Name Here'

Script:

Note: Enhance based on how the JSON string you want

(function executeRule(current, previous /*null when async*/ ) {

    // Add your code here
    var obj = {
        Username: current.variables.user_name.toString(),
        FirstName: current.variables.first_name.toString(),
        LastName: current.variables.last_name.toString(),
        RequestNumber: current.request_item.number.toString()
    };

	current.variables.script_output = JSON.stringify(obj);
	current.update();

})(current, previous);

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader