Set Variable Label in Service Portal

[Steven Parker]

Has anyone figured out how to set a variable Label in the Service Portal?

Mark's (ServiceNowGuru) solution doesn't work for the Service Portal and g_form.setLabelOf doesn't work for the Service Catalog.

[Rohith Sabbinen]

Hi Steven,

Please try below threads, you can try to modify as per your requirements.

Change the variable's label dynamically

How do I modify the Help Label of Form Fields With Client Scripts?

Hope these help you.

Thanks,

Rohith.

[Steven Parker]

Rohith,

I've tried those things, but they don't work in the Service Portal.

[Steven Parker]

Anybody else have any suggestions that work in the Service Portal?

Actually this solved it...for both the ITIL Service Catalog and the Service Portal:

Here is the UI Script function:

[dmahalwal]

For Service Catalog you can use:

var field = 'requested_for'; // requested_for is the database name for the variable
var labelElement = $('label_' + g_form.getControl(field).id).select('label')[0];
labelElement.innerHTML = 'Requested By'; // Requested By is the label name.

For Service Portal setLabelOf works fine.