Setting field values from the email body in Flow Inbound Action

Meloper
Kilo Sage

In the "normal" inbound action, we are able to use: 

 

 

email.body.name

 

For lines in the body wir name:value pair.

https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/notification/re...

 

How do I build the counterpart to this in a flow Designer.
When I read the email in a test, these name_value pairs are not displayed on the Data Picker page.
Do I have to script this in a flow?

1 REPLY 1

Amit Verma
Kilo Patron
Kilo Patron

Hi @Meloper 

 

You can refer below post :

https://www.servicenow.com/community/itsm-articles/how-to-read-body-text-in-inbound-email-flow/ta-p/...

 

Thanks and Regards

Amit Verma


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