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Setting the landing page for users logging in to default

GEM1
Tera Expert

 

Client has basic UI and no Next Exp turned on.

Currently the login for any user shows up as a blank page

GennaMcConnel1_0-1678214162507.png

I would like this to either be the Incident>overview or Self Service dashboard as a landing page after logging in for all users.  I have tried changing this in the User preferences but nothing seems to work.  The following is just an example of the links I am trying to use.

GennaMcConnel1_1-1678214224166.png

How do I set this?


Self Serve is $pa_dashboards_overview.do
Incident Overview is $pa_dashboard.do?sysparm_dashboard=18b1f472533130104c90ddeeff7b12a6

 

4 REPLIES 4

jcmings
Mega Sage

System Definition > Script Includes. Search for SPEntryPage.

I am not sure what to do with this

 

I dont think this would work.  The user logs into the instance (UI) so they can deal with incidents.  When they log in I want them to be directed to the Incident Overview page.  There is a lot of referring to the service portal.  Our client isnt even using SP.  I am sure I am confused but still relatively new at this and need more assistance