SFTP Step (Flow Action): Copy Files To This Instance

[pjftenorio]

Hello,

I'm trying to implement a flow action which contains a SFTP step. I want to get a file from a SFTP server and copy it to my servicenow instance (create an attachment in RITM record).

I think that there is already no issue in credentials, etc. But when I check the output it displays:

[{"file_name":"tpw_feed_it.txt","error":"Error creating Attachment tpw_feed_it.txt : Method failed: (/api/now/v1/attachment/file) with code: 403 - Forbidd"}]

I tried to add ACL for sc_req_item table (RITM) for read and write with "mid_server" role.

Is there any configurations I missed?

[pjftenorio · Accepted solution]

I was able to achieve the solution on this. 

MID server user should have role "admin"

[pjftenorio]

I also tried to update the properties of the .txt file from 0640 to 0777 but that still does not let me copy the file to the RITM record.

[pjftenorio · Accepted solution]

I was able to achieve the solution on this. 

MID server user should have role "admin"

[paultenorio · Accepted solution]

Another solution was to add sn_request_write role to Mid Server User if you don't want to give admin access to the MID