SG- SCCM last scanned info on software installation table

V V Satyanaray1
Tera Contributor

Monday

Hi Everyone,

 

I have configured Service Graph Connector for Microsoft SCCM and this brings the info of devices, software installed on those devices from SCCM. I have few queries on the last scanned field on software installation table 

  • How does the last scanned info get updated in ServiceNow when we use SCCM?
  • What is the base field in SCCM which stores the last scanned info of software?
  • I have marked use last runtime field as true, and I can see the software which got last scanned info that holds four years back date and there are few software on the same device which shows the latest scanned date in ServiceNow. Please update how this actually works in the backend?

Thank you !!

 

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Bhuvan
Tera Sage

Monday

@V V Satyanaray1 

 

See if below helps,

 

https://www.servicenow.com/community/cmdb-blog/service-graph-connector-for-microsoft-sccm-software-u...

 

https://noderegister.service-now.com/kb?id=kb_article_view&sysparm_article=KB1001248

 

If this helped to answer your query, please mark it helpful & accept the solution. 

 

Thanks,

Bhuvan

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