Share Home Page to a Specific User

salu
Mega Guru

Hello,

I would like know is there any best practice which can follow..

We are getting different user o share the home page to certain user..

I know its possible only by creating role..

But we are getting a   lot of request and every time we are creating role giving role to that group..Is it recommended?

Can some one give some best approach for this?

2 REPLIES 2

nayanawadhiya1
Kilo Sage

Hello Saranya,



You can create GLOBAL HOMEPAGE and give Read Role as "ITIL".


Creating a new Role will increase the cost.


Ajai S Nair
Giga Guru

Hi Saranya,



If you want to add a homepage to a single user then:



Open the page from homepage admin-click on view home page-add any content to anywhere in the page using 'Add content' and close that content which you added now to the page. Again go to home page admin-pages. You can see a page created with your name now.Open that page and give the name of desired user.



If you want to share with a group of people then:



You can create global reports which will be available to all. or you can specify a particular role also



Below links will help you to understand better:


Trying to share a homepage with another user



Refer section 3.Creating a Global Homepage or a Homepage for Specific Users in the below link :


http://wiki.servicenow.com/index.php?title=Creating_New_Homepages#Creating_a_Global_Homepage_or_a_Ho...