Hi,
I’m currently working on a requirement to integrate ServiceNow with SharePoint. I’ve reviewed several resources available on the community, but none fully address the specific functionality I’m aiming for.
My goal is:
In my Service Portal search widget, when a user searches with any keyword, the results typically come from the knowledge base and catalog. I want to extend this functionality so that the search also returns relevant information from SharePoint.
For example, if a user searches for “OneDrive,” results from SharePoint should be included alongside the existing sources.
Could you please suggest how to get started with this integration? Any guidance or best practices would be highly appreciated.
