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Should choices be added to parent table, child table, or both?

LonLandry1
Tera Guru

Howdy Community,
This is a best practice question for using the ServiceNow Platform (global scope) in the Washington DC release.

Should a choice list choice (ex. a value in the install_status field )be added at alm_asset level or alm_hardware level?

 

But, I am afraid I already know the answer.

Logic-  Hardware states belong on the hardware table.

 

So my best guess:

  • alm_asset - should only have OoB choices assigned
  • alm_hardware (& other tables beginning with alm_/ extended from alm_asset)
    should have choices assigned relevant to table (ex. Hardware)
  • alm_asset / alm_hardware do not need identical choice structures

 

Any feedback on my best guess above, or the question would be appreciated.

Thanks for your help & time,
Lon

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