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04-23-2014 02:31 AM
Hi SNC,
A qurestion about extending tables. I have created a custom field u_incident_state, which is bound to the incident table and serves my incident management process. I am using as well the task state field, but the custom one obtains different custom values.
On the other hand, I am using the My Work view in ServiceDesk module. This view is based on the Tasks table, and when I go to Personalize List Columns, I see only the columns which are relevant to the task table.
Is there a way to make my custom u_incident_state field from the incident table appear in the 'personalize list columns' dialog in tasks table?
Thanks in advance!
Solved! Go to Solution.

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04-23-2014 08:52 AM
You need to look at this thread
There is a property to set and then just and the child table column to the list.
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04-23-2014 08:48 AM
"Incident" extends from task. what i would do is, create u_incident_state in the "Task Level" and then add it to incident & my work list view.

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04-23-2014 08:52 AM
You need to look at this thread
There is a property to set and then just and the child table column to the list.