Show Approver details under stage in service portal when using Flow Designer for catalog item.

B_3
Tera Contributor

 

After raising request when viewing request details, under 'Stage' field Approver details are not visible.

This functionality is available when using Legacy Workflow 'Display approvers in workflow stage fields'. But this is not working when using Flow Designer. All the necessary system properties are activated but still not working. There is no recent update on this in community hence asking it here.

Widget is 'SC Order Status'.

 

Workflow stage field icons and tooltips (servicenow.com)

2 REPLIES 2

Shane41
ServiceNow Employee
ServiceNow Employee

Hi B,

Unfortunately it doesn't look like its currently possible to achieve this via flow designer,

See this thread below:

https://community.servicenow.com/community?id=community_question&sys_id=8baf40bbdbf6e8103daa1ea66896...

Kind Regards,

Shane

B_3
Tera Contributor

Yes it is not feasible via flow designer as of now.