Hello Community.
We have implemented HR service delivery recently. HR cases are being created and auto assigned to different resolver groups. Sometimes these cases are being manually assigned to groups who don't have read/write access to those cases. we want to restrict that and show only those assignment groups who have write access to that service.
We have defined this read/write access using COE security rules.
For instance, there is an HR service for "Address change". If HR case is created for this service, it should just show groups associated to Address change security rule. Please see below.
Please advise. i know we might need to update the reference qualifier and add this filtering but any help here would be appreciated.
