Show 'Breached' or 'Not Breached' instead of true/false for Incident SLA

athavichith
Mega Sage

I am working on a report for incidents sla, how can i show a 'breached' or 'not breached' instead of true/false for incident.has_breached

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5 REPLIES 5

AndersBGS
Tera Patron

Hi @athavichith ,

 

From what I have observed earlier, you can either create a database view where you can override the column naming or you can utilize performance analytics, if that is available through your instance. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders