Show data in portal from external system without storing data in servicenow

chetan17421
Tera Guru

‎03-16-2024 03:46 AM

Hi everyone,

 

We have a requirement from customer to Show data in portal from external system without storing data in servicenow.

 

Also if the data is large from other system then what measures can be taken while fetching it in ServiceNow?

 

What are different methods available to implement this integration?

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Danish Bhairag2
Tera Sage
Tera Sage

‎03-16-2024 03:54 AM

Hi @chetan17421 ,

 

Rest/Soap API call will be the preferred options here to fetch data into servicenow & display it without storing.

 

When it comes to large data it will totally depend upon how frequent u will be fetching it. If it's not frequent lets say once or twice in a day then it's fine but if it's regular lets say whenever anyone loads the portal new data should be fetched n displayed then it is not recommended as it will surely impact instance performance.

 

Thanks,

Danish