Show Delivery Address field in sc_task is condition is met
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3 weeks ago
Hi Experts,
Good day!
I want to configure that when the selected value of employee_location field is 'stateside' from a variable set called user_data and added to the catalog item 'iPhone', it will show the filled out delivery_address from the checkout page into the Notes section of catalog task that it will generate as shown example below. I have tried to look for existing client scripts that will affect the behavior of the shipping address but not found any related to it. Thus, I have created client scripts:
Catalog task from different catalog item - Laptop Request to mimic:
What the actual catalog task is generated using Catalog item - iPhone.
We have created a catalog client script below but it didn't work.
We have created also a client script below but it still not showing the delivery_address in the catalog task.
I would appreciate any help regarding this matter.
Thanks in advance.
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3 weeks ago
is that a dot walked field on Catalog task form?
employee_location is variable right?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader