Show feedback modal when "Yes" is clicked
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02-16-2025 03:03 AM
Hi all,
I am trying to show the feedback modal when "yes" is clicked, as of now the modal only shows when "No" is clicked
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02-16-2025 07:01 AM
the code which shows the Helpful Yes or No should be from here and you can alter it to open when Yes is clicked
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-17-2025 03:20 PM
Hi @Ankur Bawiskar ,
I saw the macros that you provided but cant seem to know where can i change the code to show the popup when yes button is clicked.
Thanks
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02-17-2025 06:57 PM
the code should be somewhere around those Macro.
in this one -> kb_ratings
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader