Show feedback modal when "Yes" is clicked

Cent
Tera Contributor

Hi all, 

I am trying to show the feedback modal when "yes" is clicked, as of now the modal only shows when "No" is clicked

Cent_0-1739703703792.pngCent_1-1739703717306.png

 

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@Cent 

the code which shows the Helpful Yes or No should be from here and you can alter it to open when Yes is clicked

AnkurBawiskar_0-1739718058571.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar , 

I saw the macros that you provided but cant seem to know where can i change the code to show the popup when yes button is clicked. 
Thanks

@Cent 

the code should be somewhere around those Macro.

in this one -> kb_ratings

AnkurBawiskar_0-1739847438201.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader