show fields from a RITM (notes variables) request information in a list

[Jan_aelbrecht]

Hello,

We are using Service request and those create RITM (Request Items)

How can I extract or show the fields that are in the RITM ?

what you see in Notes / Variables / request information

From my dashboard I can show all the Catalog task I need but I'm unable to show the RITM fields

 

regards

jan

[Dr Atul G- LNG]

Hi @Jan_aelbrecht 

Do you want to create the report?

Create a report on the SC_Task table as a list type.

You need to use variables as shown in the image.

[Ankur Bawiskar]

@Jan_aelbrecht 

if you are saying you want to see the RITM variables in sc_req_item.LIST i.e. RITM list then check this link which has a workaround

Article #19 - How to show Catalog Variables on RITM Lists 

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