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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Users unable to view I2C tickets raised by themself End User raising I2C tickets for the portal are no lon... Read More Developer forum Need help with PA reporting We need to create a report to all the cases last updated by the customer. How can I... Read More Developer forum Developing UI Scripts Compatible with Both UI16 and Workspace Hi, all.I'd like to cr... Read More Developer forum On HR Case need to see at what point in the flow this case is. In HRSD, for a HR Case... Read More Developer forum Generate 4th task only when all 3 parallel task state is closed complete Please help me achieve... Read More Developer forum UI Policy, does Visible work with Dotwalked fields? I have a UI policy running with these following action... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More Federal and U.S. Public Sector SNUG ServiceNow Government Forum 2026: Watch On-Demand Government Forum is over. The Insights are just gettin... April 15-July 15, 2026 5:00 AM Virtual Read More SecOps events Webinar: The Total Economic Impact™ of ServiceNow Security Operations: Featuring a Forrester readout June 25, 2026 8:00 AM https://info.servicenow.com/WBR-MA00010247_Q2-FY26-AMS-CISO-K26-Keynote-Autonomous_MT00002387_LP.html?referenceSource=community Read More WSD events ServiceNow Exchange: Exploring the Latest Visitor Management Enhancements in WSD Join us for an overvie... June 25, 2026 8:00 AM https://info.servicenow.com/ServiceNowExchange-HR-Solutions.html?cid=losn:com Read More Process Mining events ServiceNow Exchange: Process Mining Office Hours Process Mining experts, novices, and enthusiasts, this... June 25, 2026 8:00 AM https://info.servicenow.com/ServiceNowExchange-Platform.html?cid=losn:com Read More ServiceNow AI Platform events ServiceNow Exchange: Platform Academy: Knowledge Center - Deep Dive Knowledge Health Score Join our Product organ... June 25, 2026 9:00 AM https://info.servicenow.com/ServiceNowExchange-Platform.html?cid=losn:com Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

Users unable to view I2C tickets raised by themself

End User raising I2C tickets for the portal are no longer able to see the ticket details of the tickets that they have raised on the portal. The status and state of the ticket is not shown on the request list. No ticket number is shown when the ticke...

  • Question

Need help with PA reporting

We need to create a report to all the cases last updated by the customer. How can I do this in PA analytics? 

  • Question

Developing UI Scripts Compatible with Both UI16 and Workspace

Hi, all.I'd like to create a UI script that works in both UI16 and Workspace.I understand that for UI16, "ScriptLoader.getScripts" is used to call UI scripts, and for Workspace, "g_ui_scripts.getUIScript" is used.What is the best way to create a UI s...

  • Question

UI Policy, does Visible work with Dotwalked fields?

I have a UI policy running with these following actions: You'll notice that the field names are dot walked fields and we are trying to render them invisible in a specific scenario.  Except that we cannot.  We can render them read-only, but not invisi...

  • Question

Resolved! Trigger AI agents from a script

Hi, Does anyone has experience of invoking an AI agent from a script such as script include, business rule etc ? Is there an API existing for this ? 

  • Question

On HR Case need to see at what point in the flow this case is.

In HRSD, for a HR Case been diplayed, I need to know where in the steps (flow, tasks) the case is by easily seeing a text field (e.g. Stage) or ribbon progress timeline) In ITSM using Catalog Items, a list of RITMs would display the Stage field showi...

  • Question

GLOBAL APPLICATION VS CUSTOM APPLICATION SCOPES

What is a Global Application? A global application provides no boundaries compared to scoped application. It can be used to create legacy application or to merge multiple global update sets in one application. What is a Scoped Application? Scoped app...

  • Article
  • Scoped App Development

how to restrict incident creation from calendar invites for DL

As of now we are creating an Incidents via Inbound action , but when there is a calendar invite , still it is creating Incident , How to restrict that ? I am not able to restrict subject , as it can be any   

  • Question

Instances are back online or hibernating!

Hello Everyone, Most of the instances are online or hibernating now. Please let us know if you are still facing issues with your PDI. We really appreciate your patience on this.  We apologize for any inconvenience caused. Regards, Kamini Kansal

  • Article
  • Multiple Versions

Portal diaries: Service Portal — Multiple Catalogs (Part 2)

Today, I would like to explain how to only display the categories that are related to a catalog.For this we need to update SC categories widget, SC Category Page as well as SC Popular items OOB widgets.Before going into the widget, I would like to sh...

  • blog
  • Scripting and Coding
  • Service Portal Development

Resolved! Translation of Table Label, where is it done?

Our client is a bilingual client that wants to use both languages in the ServiceNow Environment.  However, due to language conventions in the country in question, most translations in the table names are incorrect and require a change to the table la...

  • Question
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