show short description instead number on banner on incident page

[avinashb]

Hi,

Can someone help me in resolving the issue?

In my incident form, the banner shows Incident short description instead number. Also, when tried to filter the issues based on the state from the list, I can see only short description(shows INC numbers by default).

Attaching screenshots for reference.

Help is appreciated.

Thanks

Avinash B

[Anil74]

Hi Avinash,

Go to Number field, right click--> configure dictionary and check display filed and update it.

[Anil74]

Pls see the below screenshot

[avinashb]

Hi Anil,

Thanks for the reply
I tried the same. But it is showing as it was.

Can you tell me another way to change it?

Thanks in Advance!

[Pradeep Sharma]

Also check for dictionary overrides.

[avinashb]

Even I check the dictionary overrides, but no use.