showFieldMessage issue

[Community Alums]

Hi,

I am working on a 'selectbox' variable and each option has to give a different message. I have written a catalog client script. Message is not displayed. Kindly help

function onChange(control, oldValue, newValue, isLoading) {
   if (isLoading || newValue == '') {
      return;
   }

	var pa = g_form.getValue("process_area");
	alert(pa);
	if(pa == 'configuration_management'){
		g_form.showFieldMsg('configuration_management', "Configuration Management for requests related to Configuration Items (CIs) in the Configuration Management Database (CMDB). CI examples: Application Services, Business Applications, Dynamic CI Groups, and Virtual Servers.");
	}
	else if(pa == "hardware_asset_management"){
		g_form.showFieldMsg("hardware_asset_management", "Hardware Asset Management for requests related to hardware assets. Hardware examples: Desktops, Laptops, and Wireless.");
	}
	else if(pa == "logistics"){
		g_form.showFieldMsg("logistics", "Logistics for desktop software requests and questions related to the purchasing of IT assets.");
	}
	else if(pa == "program"){
		g_form.showFieldMsg("program", "Program for requests related to the overall IT Asset and Configuration Management program and for enhancement and reporting requests.");
	}
	else if(pa == "software_asset_management"){
		g_form.showFieldMsg("software_asset_management", "Software Asset Management for requests related to software assets. Software examples: Microsoft and Adobe entitlements.")
	}


}

Regards

Suman P.

[Sonu Parab]

Hello @Community Alums ,
I have implemented same scenario on my PDI and its script is working fine.

g_form.showFieldMsg('configuration_management', "Configuration Management for requests related to Configuration Items (CIs) in the Configuration Management Database (CMDB). CI examples: Application Services, Business Applications, Dynamic CI Groups, and Virtual Servers.");

Here, 'configuration_management' is my another variable name. where I want to show the field message when I select Process Area as Configuration Management.
It look like this.

But If you want to show the field message on the Process Area field then You have to pass the Process Area variable name instead of 'configuration_management'.
the script looks like this.

g_form.showFieldMsg('process_area', "Configuration Management for requests related to Configuration Items (CIs) in the Configuration Management Database (CMDB). CI examples: Application Services, Business Applications, Dynamic CI Groups, and Virtual Servers.");

If my answer solved your issue, please mark my answer as  Correct & Helpful

Thanks,

[Samaksh Wani · Accepted solution]

Hello @Community Alums 

You should pass the backend Name of field but you're passing backend name of choices

It should be :-

g_form.showFieldMsg('process_area', "your content msg",'info');