Simple List to display task associated with a RITM

[Amelie G]

Hello,

We have this requirement to display all tasks associated with a RITM on the portal. The end user only needs to see the task number, assignment group and state and they won't be able to click on it.

I've added a simple list widget under the Standard Ticket Tab and Header when looking at a RITM record but it currently displays all tasks. I'm wondering how to configure it and where so it only shows the tasks related to that specific record we are looking at. In the instance option, there is a filter that we can add but I can't figure out the correct one or if this is the way to achieve it. Hope someone can help!

Thank you

[Rajini GH]

Hello All,

I am also looking for a similar requirement. If anyone has any suggestion. Please let me know. 

[Akhil42]

Hi rajini,

I am also having the same requirement. Lease let me know if this was achieved.

[BharathChintala]

@rishabh31  Simple list won't work in this scenario

In Standard ticket configuration

you can add new tab called Tasks configure accordingly.

Below is OOB custom one created wm_order table to get their tasks.

Similarlly you can do for Requested item as well

They used "Work order Tasks for Work Order" widget we have to create one new widget replicate same for sc_tasks.