Hello,I have a UI policy that I want fired when a field called "colour" is equal to the value "White". However I want this match to be case insensitive. So the field could be "white", "White" or "WHite" and so on. I'm just wondering how I would do th...
Hi...I've researched the wiki and I believe I have a Business Rule that should work for my requirement, but it is not.I've used this Wiki article:copy attachments from one task to anotherTo build this - However, it is not working. Any suggestions? ...
After change the size max length to 200 , then also its not change..please help me in this..
Hello,I have the following issue. I have a table with a field called "json_output". The user must filled it with valid json and then I want to process this data in a workflow script. So far, I've read aboutvar parser = new JSONParser();var blades = p...
I have a discovery probe that returns an object(below)Log Object: testObjectunk_81: null = nullunk_82: null = nullunk_109: null = nullunk_84: null = nullunk_20: null = nullunk_21: null = nullunk_22: null = nullunk_23: null = nullunk_89: null = nullun...
Hi Team,I wrote one script include and it contains two functions. How to call these two functions in one reference qualifier.Please see the below code for the same:var LoadingTechServicesandBusApps = Class.create();LoadingTechServicesandBusApps.proto...
Hi,Could you please help in creating a multiple condition check in UI Action condition.1) i want to check if state == "open" UI action should be visible to only ITIL2) if state == "work in progress" ui action should be visible to "change_admin" roled...
I need to make a Minute field and an Hour field. I'd like to limit the Maximum Value the users are allowed to enter in the Minute integer field to 59. Any ideas on how to do that? The ask is for our users to manually enter how much time they actually...
Hi all,i want to create a report which shows list of all users with atleast 1 role in the table. i tried creating database view but it is giving duplicate user records.i also tried creating report on user table with query like this sys_id is one of...
Hi folks,Just want to know if GlideRecord supports the cross field checking on a date field. for example, Task_sla relates to task table, and I am querying task_sla records that have the same created_date as task, task_sla.sys_created_on = ta...
We have a couple aliases pointed at ServiceNow, but only want users automatically created if someone emails a specific one. Is this possible to do with an inbound action without enabling the mail property "Automatically create users for incoming emai...
When you click on a list and items are removed off that list because of security constraints, what I would expect is the list would only show what is visible. Instead, the lists just remove the rows and show nothing. What this results in is lists t...
when the approvals are created from WF in change, the approvals tab in CHG shows up as "not yet requeted" next to the approvers name instead of "requested". What could be the possible reason for this?
Hi All,I'm currently running into some difficulties and would appreciate some insight. I created a new module that returns a list of records(ticket forms) that are assigned to the current user logged into the instance. The module will list therecords...
Hi All, I'm looking for a UI Macro to replace the OOB approval_summarizer_sc_req_item. The requirement is that the summarizer hides the empty variables and the variables are sorted based on the catalog order. I've seen a few discussions within the ...
