Simple script to hide a Notification field based on another Field

[Annette Kitzmil]

Hi All:

This is probably very simple, but I am jut not getting it right.  Basically, if the Account Type is Premium Savings as shown below, I don't want the "Requested Exception Term for Account field circled in red to show on the notification.  When the Account Type is not Premium Savings, I want it to show.  The script I have currently is shown below.  Can someone take a look and possibly reply back with the changes i need to make please?

Current Script:

var reqTermForAccount = current.requested_exception_term_for_account;

    var remove = reqTermForAccount.remove("Requested Exception Term for Account:", "");

    var acctType = "Premium Savings";//if this acct type, we do NOT show the Req Exception Term for Acct

    if (acctType) {

        template.print('<b>Requested Exception Term for Account: </b> ' + remove.reqTermForAccount);

    }

    else;

Thanks,

[Annette Kitzmil]

Hi Swathi,

I am calling the mail script in my notification as shown below.  I know it is calling it based on the first part of the verbiage that is showing with the undefined shown above, or at least I would think it is calling it.

I beleive that this script has the line you mentioned above commented out. i actually have the first two lines commented out on the script below.  Is that what you meant?

//var reqTermForAccount = current.requested_exception_term_for_account;

    //var remove = reqTermForAccount.remove("Requested Exception Term for Account:", "");

    var acctType = current.account_type;//

    if (acctType != "Premium Savings") {

        template.print('<p>Requested Exception Term for Account: </p> ' + current.requested_exception_term_for_account + 'months');

    }

    else;

Thanks,

[swathisarang98]

@Annette Kitzmil yes you have to comment the starting 2 line and check backend value of Premium Savings is correct and remove else if this doesnt help try below

var acctType = current.getValue('account_type');//
    if (acctType != "Premium Savings") {
        template.print('<p>Requested Exception Term for Account: </p> ' +
current.getValue('requested_exception_term_for_account') + 'months');
    }

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

[Annette Kitzmil]

The final script that works looks like this, but you put me on the right track and got me here. thank you Swathi.

var reqTermForAccount = current.exception_for_term_account;

    var showTerm = reqTermForAccount;

    var acctType = current.account_type;

    if(acctType != "premium savings") {

        template.print('Requested Exception Term for Account: '  + showTerm + ' months');      

    }

[swathisarang98]

@Annette Kitzmil , Great! 😊.Please accept the appropriate answer and close the thread so that it will be use full for future readers 

Thanks 

Swathi

[Sumanth16]

Hi @Annette Kitzmil ,

if (current.getValue('sccType') != 'Premium Savings') {//update if condition like this and update field  name from table
    template.print('Start: ' + current.u_glide_date_time_2 + '<br />');// update your template name
}

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

Thanks & Regards,

Sumanth Meda