simulate Reference Quaifier onSubmit
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3 hours ago
I have a few fields with Reference Qualifier attached to them. Due to templates, users have some invalid values stored in them. I want to make sure that data is saved with only valid values.
How can it be done to simulate the ref qual on those fields before submit/save?
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3 hours ago
share some screenshots.
you can use before insert/update business rule and validate the values in those reference fields satisfy the ref qualifier or not
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 hours ago - last edited 3 hours ago
I won't be able to use ref qual as it is in Business Rule. I want to use the same logic, but do not want to repeat it as it may change in the future. Some Ref Qual are directly on the field, while some use Script Include.
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2 hours ago
then in script of business rule you need to hard-code the filter condition or logic for those fields configured in dictionary level and then handle that.
that's the only way
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 hours ago
You'll have to call a Script Include via GlideAjax in an onSubmit Client Script, passing in the value of each field that needs checked. The Script Include needs to be coded in such a way as to check the reference table for each field against the criteria in each reference qualifier, returning a message or certain value if any are invalid, then the Client Script can abort the submit if that value is returned.