single user is not able to export the larger data in csv format

[NalleruP]

One single user is able to extract the report in csv format if the report has a smaller number of records. She is not able to extract if the report in csv format if the data has more than 10000 records or so. 

while trying to extract she gets a pop up that the report will be mailed to her mail address, but she never received a mail.

[NalleruP]

The limit is set to 2000000 in our system and also only one user is affected with it. others were able to export in one go.

[Ankur Bawiskar]

@NalleruP 

Did you check with that user in Chrome, Firefox and Edge?

Is that user having long user id in sys_user table?

check this link if ACL on sys_poll helps

Particular user cannot able to export data 

If my response helped please mark it correct and close the thread so that it benefits future readers.