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SLA Breached

Not applicable

Hi All,

What conditions needs to check, if SLA is breached for Catalog tasks.

 

Could anyone please help.

6 REPLIES 6

Not applicable

SLA is breached after closing the sc_task.

Hi @Community Alums ,

 

Ok, please share a snip of your SLA definition configuration. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/