Issues with indicator in servicenow

[ShibaniM]

We have a custom indicator for the Germany domain with two scheduled jobs feeding it. One  indicator for Achieved incidents and one for Breached incidents.

Issue: The indicator record for 31-Dec-2025 is missing, even though the underlying incidents appear to meet all indicator conditions. However, we do see the record for 31-Jan-2026.

What we’ve tried:

• Re-ran the daily job
• Re-ran the on-demand historical job

Despite this, the 31-Dec-2025 data is still not generated.

Could someone please help us identify why that specific date is not being populated and what we should check next?

Thank you.

[MohammadAtR]

Hi,

Did you try checking System Logs > All on the specific scheduled job trigger time?

[MohammadAtR]

also try checking in syslog_transaction table.

[ShibaniM]

Yes did that too