SLA configurations will capture in update sets

Srinivasu2
Tera Contributor

‎12-15-2023 02:06 AM

Hi Team,

 

I need to create new 8 SLA's, so SLA configurations will they capture in update set?

 

Regards,

Srinivasu Sagiraju

 

 

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3 REPLIES 3

Danish Bhairag2
Tera Sage
Tera Sage

‎12-15-2023 02:07 AM

Hi @Srinivasu2 ,

 

Yes the SLA configurations does gets captured in the Update set.

 

Thanks,

Danish

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎12-15-2023 02:42 AM

Hi @Srinivasu2 

 

Yes, short answer. 

 

 there are a few types of changes that are not captured in an update set: Data: An update set does not capture any data that is stored in the instance, such as records in tables. It only captures the structure of tables and any updates or modifications to fields or indexes.

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SunilKumar_P
Giga Sage

‎12-15-2023 03:24 AM

Hi @Srinivasu2 

 

Yes, SLA Definitions are captured in the update sets. You check it by adding the versions to the related list. 

 

If you are creating the new schedule to associate it to the SLA, then that's not captured by default.

 

Regards,

Sunil