Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

ACL script - won't show logging

My ACL script starts with debugging text like this (first 3 lines trying to print to a log):gs.print("AARON OBRIEN - PRINT - sys_user.read");gs.log("AARON OBRIEN - LOG - sys_user.read");gs.addInfoMessage("AARON OBRIEN - addInfoMessage - sys_user.read...

aaron47 by Mega Guru
  • 4228 Views
  • 1 replies
  • 4 helpfuls

Resolved! Catalog Client Script on Multiple Catalog Items

Hey there,Just a quick question - I have a catalog client script that I would like to use over multiple catalog items.   They reference variables in a variable set, so the script will be the same across the three catalog items.   In the client script...

find_real_file.png

Resolved! Request catalog display user's phone number

I'm working on a request item to update a users phone number.   The workflow will push this change to AD.   I'm looking for the most simple way to display what the current value of the logged in user's phone number is on the form.   It should not be ...

Resolved! Calling Script Include from Scheduled Job

I have a script include that I am trying to call to in a scheduled job. The API Name field on the script include is 'global.CheckAssetWarranty'. However, in the script itself, the function is defined as 'function checkAssetWarranty()'. My question is...

Mandatory Asterisk Went to Grey on Label variable

Hi All,I have variable set which has one label eg:- all and checkbox variables one, two, three.Am setting this label "all" mandatory true in UI Policy when the (one is false and two is false and three is false).As i have enabled the reverse if false ...

find_real_file.png
gsnow by Kilo Contributor
  • 2917 Views
  • 5 replies
  • 0 helpfuls

Resolved! scheduled job sys_trigger

We are trying to setup a scheduled job that would run over all of the nodes.We can see in the sys_trigger table that some items had been previously created with all nodes in the system id column.When creating the scheduled job the option seems to be ...

jlloyd by Kilo Expert
  • 8877 Views
  • 5 replies
  • 1 helpfuls

How to test Businesss rules in Automated test Framework

Hi Expertswe upgraded my instance from FUJI to ISTANBUL. i want to test these below in Automated test framework   1.BUSINESS RULES   2.UI ACTIONS   3.CLIENT SCRIPTS   4.NOTIFICATION EMAIL SCRIPT   5.TABLES   6.FIELDS   7.UI POLICIES   8.GROUPS   9.NO...

Resolved! Add Callers manager to watch list

We're needing to add the callers manager to the incident watch list, if the caller_id.u_cs_home_agent check flag is true.       I've tried a few scripts that I've found on the community but cannot seem to get it working. Tried business rule on before...

alhicks by Tera Guru
  • 1750 Views
  • 4 replies
  • 0 helpfuls

Resolved! Magnifying glass (search icon) missing in List.

Hi Team,The issue for few tables we are not able to find search icon(magnifier icon ) for search, Can any one let me know what would br the reason...?This issue is not there for admin, he can see the Icon.Does roles will affect this functionality..?W...

find_real_file.png find_real_file.png

Assignment group field on stories

Hello All,I was supposed to add "Assignment group" field on the form. but however after adding when i try to look for the list of groups it shows empty. I checked this is referencing group(sys_user_table) table. Any idea?Sowmya

find_real_file.png