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Create Import Set from an already existing extended table

Greetings,I have created a scheduled job that populates an extended table (u_temp_server which extends the "server" table) in my instance with data received as a JSON response from an external source. Initially I tried to populate an import set table...

Ryan Bray1 by ServiceNow Employee
  • 2179 Views
  • 3 replies
  • 1 helpfuls

Resolved! On-Call Email Notification

I am trying to send out an on-call email notification of our managers. How can I exclude the everything but today's current assign person of a group? My script show's tomorrow date for some reason. I need some guidance.My desired output:Manager On-Ca...

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Beto by Mega Guru
  • 2025 Views
  • 13 replies
  • 0 helpfuls

Binding ng-directives

Hi All,I am binding a number box to a html page and require the number box to use some ng-direvtives.I am doing it as follows.var bind = $sce.trustAsHtml("<input step=\"0.01\" ng-model=\"model\" ng-change=\"c.uiActionFunction('action')\" type=\"numbe...

techies by Kilo Expert
  • 3746 Views
  • 6 replies
  • 0 helpfuls

Header widget instance options

Is it possible to set up widget instance options in the header widget?You're able to define them, but I'm unable to go in and edit the widget options as I would on any other widget.

vzvinny by Kilo Explorer
  • 1296 Views
  • 3 replies
  • 0 helpfuls

Why fields are grayed out.

I created a table that extends task table. As a result if log in as a non admin user the fields from task are greyed out I could not make changes to the fields.

How can a script adding users to the watcher list

Good day all,I am looking for a bit of advice/help with a script as I am pretty clueless with scripting; here is some context for what I am after:We are using Service Now in a multi-tenanted environment where our customers are a range of different or...

colinmorgan by Kilo Contributor
  • 4180 Views
  • 18 replies
  • 2 helpfuls

Launch Updated Workflow on Existing RITMs

We are about two months into using ServiceNow at our organization.   After using and identifying enhanced capabilities, our users are asking for updates to existing workflows to make their work easier and more automated.We have updated a particular w...

kevinthury by Tera Guru
  • 2629 Views
  • 2 replies
  • 1 helpfuls

Resolved! Service Portal - Viewing team tickets

In our Service Portal that was developed by a third party, we have a section along the top of the screen with personalised options for the logged in userClicking on the User name brings up the user record and they can get to the Knowledge base and Se...

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davidreid by Kilo Contributor
  • 4926 Views
  • 8 replies
  • 6 helpfuls

Resolved! Always use selected currency, having multiple currencies

I'm developing an invoice tracker for an international department and am running into an issue with localization.A department needs to see the correct currency for each invoice. But if a locale is set properly for each user, it converts the shown amo...

Duodecimal by Giga Guru
  • 5773 Views
  • 5 replies
  • 1 helpfuls

Resolved! Client Script to set the value

Hi All, Will anyone help me come up with a client script that will copy the value of a subcategory to the Configuration Item field?   I can't write javascript and am in a hurry I believe it it should be "on change" type.Incident tablepsuedo scriptIf ...

carlh by Kilo Guru
  • 17644 Views
  • 41 replies
  • 11 helpfuls

ServiceNow doesn't recognize SAML response from IdP

I'm configuring SAML2 authentication, all the setting look fine, but when user tries to login it gets redirected to the Identity Provider and successfully logins there, then IdP redirects the user back to ServiceNow and ... the user is still not auth...

oleg7 by Tera Contributor
  • 4946 Views
  • 8 replies
  • 1 helpfuls

How to save the field values from Popup window

Hi All,Having a incident requester catalog form to raise a incident .when a requester doesn't have proper Timezone ,timezone field dropdown Popup window should come after fill the popup field value should save in "sys_user" table .for that i have wri...

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immanuel1 by Mega Contributor
  • 2057 Views
  • 1 replies
  • 0 helpfuls