Hi, I need to automatically set the view=self-service when navigating to an REQ from the 'Requests' menu item in Service Portal: https://ceisandbox1.service-now.com/ceisp?id=sc_request&table=sc_request&sys_id=b41f7da84f6d76008b81d48e5210c7f6&view=s...
Hi All,I am trying to retrieve a certificate from third party and in response I am getting certificate bytes. How do I store certificate byte in an array and then finally write to file?RequestPOST https://abc.example/abcd/certificates/RetrieveX-Api-K...
Hi SN-community!One of our customers have a request to update the HR Profile when a HR-profile change request is submitted through the HR Portal.As of now the record producer create a HR Case record using the script includes that are provided out o...
Hi. I'm trying to hide a form section on the user table unless the user has a role or the it's the users record. I've got the first part working with the following Client Script but I don't know how to configure it so the user can see the record if i...
Hi on kb_knowledge table i have created a field called attachment counter (this field will be counting the number of attachment to particular article.)Any idea how to do this.I am thinking of making after isert/update b.Rule.var att = new GlideRecord...
Hi All,We have a requirement in which we need to create survey and send to users.I have created survey questions. I did not give the trigger conditions. I was told to give the direct survey URL to take the survey upon click of the button.The problem ...
Hi,I have below queries , can any one help me to figure out the solution of below queries?1 . Number of REST API call made by an user in last 24 hours.?2. How many records updated in a specific table [Incident/Problem] in last 24 hours?3. can i...
I'm running through an onSubmit() Catalog Client Script trying to get it to work.When I run a getValue on a field during an onChange() script, I can see the value of the field I'm looking at no problem. As soon as it's an onSubmit() script though, I ...
Hi guys,I have a textarea in one of the Service Catalog items in Service Portal that requires increasing the height as the content comes pre-populated and it's lengthy. I have a catalog client script tied to this record producer, which actually deter...
Hello,I have created a UI action to convert to service request.When I click on it Incident gets cancelled and a new service request will be created..I need to trigger a notification for the end user..How can I create a event in this UI action.//Clien...
I have a custom table that I'm trying to get linked so that users can create a Service Catalog Item and have it linked to the item within my custom table. I've created a ui action that opens a dialog window and displays all of the catalog items. When...
Hi AllI have a New Starter order guide which is used by 25 different countries. Some of the countries would like me to hide certain options (for example the Mini Keyboard is not available in Russia or Costa Rica), and I would prefer not to create s...
Hi All,I want to debug my client script line by line as i used to do in .NET framework.Kindly help with a best way...I tried jslog() but it doesn't work, and every time i have to check browser console to check the warnings and errors.Regards,Shikha K...
Hi Team,We need to update the Grey color text on fields. Please fin the below screenshot for the same.Please let me know how can we update the text and where it can be customized.Thanks & Regards,Prasanna Kumar
The business rule below should direct users to the selected catalog item to continue filling out the form. However, it is not redirecting instead it stays on the same page, any help would be much appreciated function onAfter(current, previous) {//Thi...
