SLA defination
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02-13-2025 05:25 AM
It is possible to implement SLA configuration Restrict Count for userbase(Individual user) , survey should be triggered to a certain limit. suppose one user having 10 survey can we restrict the count and trigger only 3-4 survey.
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02-13-2025 05:48 AM
what is your question, is it about SLA or is it about Survey?
SLA - No, we cant restrict,
Survey - Yes, but need to script it.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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