SLA to run on only for some weekend, for a weekday schedule only

[vinzz]

Hi,

Currently we have SLA that runs only on weekdays 8-18, excluding weekends & public holiday.But in addition to this I have a requirement to run SLAclock for only 3-4 weekends.

I am not sure how to ahead with this requirement, any leads.

Thanks in Advance

[Shambhu5 · Accepted solution]

Hi Vinzz,

If I am getting it right, you have to create SLA that needs to be run on Weekends as well as on Weekdays.

For this, you need to create a Schedule with proper time-zone and in that, you will have to create 2 Schedule Entries. One for Weekdays and other for Weekends (for the same SLA).

I have attached a sample so that you might get what I am trying to say.

Let me know if you have any issues regarding this.

Regards,
Vishrut Borkar

www.DxSherpa.com

[Shambhu5]

Hi Vinzz.

Sorry to bother you.

Is there any update on this?

Can you mark my answer as correct, helpful and hit like if you were able to achieve the requirement. This helps in removing this question from unanswered list and helps users to learn from your thread.

Thanks in advance.

Regards,
Vishrut