SLAs on Catalog Task Variables Not Triggering
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‎06-09-2016 08:40 PM
We're trying to setup a SLA that's specific to an option on a catalog item select box. See condition below:
And when we submit a request where this option has been placed into the appropriate variable on the task, nothing happens. See below:
Any ideas on why this would not be working properly? Did we find a bug?
11 REPLIES 11
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‎07-17-2018 08:59 PM
Hey did you got the solution for this? even I got same issue can you help me how to solve this issuse.
Thanks in advance
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‎09-11-2018 06:24 AM
Not yet.. but we've just went on to other things at this point.