Hi @Codi ,
Here are some troubleshooting steps you can follow to identify and resolve the issue:
-->> Check server performance: Ensure that the server hosting your ServiceNow instance is running optimally.
-->> Analyze network connectivity: Check the network connectivity between the client accessing ServiceNow and the server.
-->> Test in different browsers: Verify if the slow loading issue is specific to a particular web browser. Try accessing the Home page using different browsers to see if the problem persists. Clearing browser cache and cookies can also help in some cases.
-->> Check for long running active transactions, if required you can kill that particular transaction for the moment.
-->> Examine the Home page components: Review the content and layout of your Home page. Large or complex widgets, excessive data queries, or inefficient scripting could contribute to slow loading times.
Thanks,
Ratnakar
