slow loading the landing page

[Codi]

Hi guys,

How can I fix if the Home page take over 30 second to load since two weeks ago

[Ratnakar7]

Hi @Codi ,

Here are some troubleshooting steps you can follow to identify and resolve the issue:

-->> Check server performance: Ensure that the server hosting your ServiceNow instance is running optimally.

-->> Analyze network connectivity: Check the network connectivity between the client accessing ServiceNow and the server.

-->> Test in different browsers: Verify if the slow loading issue is specific to a particular web browser. Try accessing the Home page using different browsers to see if the problem persists. Clearing browser cache and cookies can also help in some cases.

-->> Check for long running active transactions, if required you can kill that particular transaction for the moment.

-->> Examine the Home page components: Review the content and layout of your Home page. Large or complex widgets, excessive data queries, or inefficient scripting could contribute to slow loading times.

Thanks,

Ratnakar

[Manmohan K]

Hi @Codi 

You can follow steps outlined in the below article to make Home Page render faster

Quickly identifying the causes of homepage slowness