slow performance in servicenow portal

phani24
Tera Contributor

Hi ,

We have an option in our hub home page as orders .when we click on it ,it will load all the available catalog item categories and the related catalog items under it .Right now the problem is when we are trying to open it ,it is loading slowly and taking time load the page.I am trying to understand what is affecting the performance here since it is not fetching any large amount of data from anywhere.

Can anyone help me with this 

 

Thanks

1 REPLY 1

Prateek kumar
Mega Sage

Please take a look at below:

https://hi.service-now.com/kb_view.do?sysparm_article=KB0634588

https://hi.service-now.com/kb_view.do?sysparm_article=KB0686002


Please mark my response as correct and helpful if it helped solved your question.
-Thanks