SMS alternate in Notification

[shuguang2]

Hi, has anybody used SMS alternate field & actually get it working?
I have configured this field in a Notification definition and configured a device that should receive SMS from this notification. A notification is actually created with the content of this SMS alternate field as Subject and my mobile device as the recipient. See attachment.

However the SMS I received is without any content. I expected to receive the email subject as SMS. What I see is that in the header definition section, the subject is empty. Anybody knows why is that, where can I change it to get the header subject filled?

Thanks a lot for advices!

Shuguang

[hartr]

Thanks NJ - but how did you get the Subject in the header to be completed ?  

[NamrataJain]

Hi Russell,

We did the subject in the Notification , where when you check the SMS check box true in the notification, you get new field SMS and we wrote our SMS content over there.

Best Regards,

NJ

[shyam_m]

Hi,

I did the below steps:

1) Device Set up on my profile Notification Preferences - set the provider as AT&T  

2) Event based email trigger with SMS Alternate simple text message option.

it still doesn't trigger SMS.

3) do we need Twilio/notify setting?

[rxsehga]

I am just wondering if the service provider needs to enable this email to sms feature or is it available by default(for airtel India customers). Is there a way to check this, i tried sending email to xxxxx@airtelkk.combut the email bounced.

Thanks

Ravi