snc_internal user can't able to see the group information in service portal
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12-12-2023 09:17 PM
Hi All,
In catalog we have sys_user_group reference variable, when SNC_internal role user try to raise a request they can't able to select the group in reference variable it shows "no group found" the Admin and ITIL role user able to see the group. I checked the ACLs and Business rules related to sys_user_group table. but still not able to find the cause of issue. Please help me to resolve this issue.
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4 hours ago
See the answer in your own question.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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