SncTriggerSynchronizer.executeNow(rec)

[snowuser111]

HI Experts,

Need help , I have a business rule for certifications.

1) First thing is its working  

2) It is executing twice

Details:

When Business rule is fired, it is checking the 'certification filter' and creates tasks , but twice . WHY? this is the issue . It should be generating only once not twice.

Any idea how to make it run only once i mean my code is:. THANKS

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function pdCertTest()

{

  var rec = new GlideRecord('cert_schedule');

  rec.get('name', 'Priority Incident Closure Certification');

  if (typeof SncTriggerSynchronizer != 'undefined')

  {

  //gs.addInfoMessage("Execute..");

  SncTriggerSynchronizer.executeNow(rec);

  }

}

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[Gurpreet07]

How are you calling this function.Check for current.update() in other business rules.

[Tanaji Patil]

I guess your business rule is running twice. To make sure add a log message and check. Check if any of your before business contains update().

[snowuser111]

yes there is before BR where update is there but if I remove the purpose of that rule will be lost

[Gurpreet07 · Accepted solution]

There is no need of current.update() in before BR because after executing Before BRs system itself perform current.update() operation. On other hand the statement current.update() will lead to a loop of update of same record again and again. Check section 4 from below link and get more info on this.

http://wiki.servicenow.com/index.php?title=Business_Rules_Best_Practices

Just remove current.update() from before BR and everything it work will fine.