SncTriggerSynchronizer.executeNow(rec)

[snowuser111]

HI Experts,

Need help , I have a business rule for certifications.

1) First thing is its working  

2) It is executing twice

Details:

When Business rule is fired, it is checking the 'certification filter' and creates tasks , but twice . WHY? this is the issue . It should be generating only once not twice.

Any idea how to make it run only once i mean my code is:. THANKS

-----------------------------------------------------------------------------------------------------

function pdCertTest()

{

  var rec = new GlideRecord('cert_schedule');

  rec.get('name', 'Priority Incident Closure Certification');

  if (typeof SncTriggerSynchronizer != 'undefined')

  {

  //gs.addInfoMessage("Execute..");

  SncTriggerSynchronizer.executeNow(rec);

  }

}

----------------------------------------------------------------------------------------------------

[snowuser111]

Yeah removed that and its working fine now. Resolved.

Thanks for support

[peterraeves]

Why do people use SncTriggerSynchronizer.executeNow(rec); over gs.executeNow(rec)? Is there a difference between both functions?

[Gurpreet07]

Hi Peter,

I am not able to find out any documentation regarding gs.executeNow but   SncTriggerSynchronizer.executeNow(rec)   is referenced at several places.

If you configure the UI Action 'Execute Now' , you will get the same piece of code     ( SncTriggerSynchronizer.executeNow(rec)).

[peterraeves]

It is clearly document on their developers pages though ServiceNow Developers

[Gurpreet07]

Hi Peter,

As mentioned in the documentation it works for scoped applications but not for Global.

This documentation is created recently when developer program was started and not available on Wiki.