software asset management plugin, but workspace did not install

[Marc See]

I installed SAM pro in my PDI, but software asset workspace wasn't installed. Where can I get help on this?

[Karan Chhabra6]

Hi @Marc See ,

Please check if the software asset workspace module is active or not, Navigate to System Definition > Modules and search for software asset workspace and check if its active or not

https://www.servicenow.com/community/itam-forum/software-asset-management-module-not-showing/m-p/129...

If my answer has helped with your question, please mark it as correct and helpful

Thanks!

[AakashG0303 · Accepted solution]

Hi Marc,

Hope you are doing good.

My solution may be quite late for you, but I believe it will help others via your question asked in the community to get the "Software Asset Workspace (com.sn_sam_workspace)" installed that does not come with the "SAM Pro (com.snc_samp)" plugin installation and needs to be installed manually on PDI.

Proposed Solution in just 2 small steps:-

Step1 - Go to All > System Definition > Plugins

Step2 - Search for this Plugin "SAM Playbooks and Guided Setups" and ID is "sn_sam_playbook"

This plugin will install the "Software Asset Workspace" on your PDI.

For reference, I added screenshots that helps in the navigation. For me, the plugin is coming under the "Installed" Tab. But if the plugin is not installed on your PDI yet, it'll come under the "Available for you" Tab.

If my answer finds you well, helpful, and related to the question asked.  Please mark it as correct and helpful.

Thanks 🙂

[Marc See]

This worked. Thanks!

[AakashG0303]

Glad to see that Marc 🙂

I found this question being asked by many peoples and times on Community. Therefore, I tried to summarize the solution and post it over the community at one place along with the screenshots for the reference.

Dropping a link of my post and believe that you like it and it will really gonna help others via your question asked in the community.

Link to my Post over "Install SAM Pro on PDI":-

https://www.servicenow.com/community/sam-forum/install-sam-pro-on-pdi/m-p/2849504/highlight/true#M13...

It will not only help peoples to get the "SAM Pro (com.snc_samp)" Plugin installed on their PDI, but also let's them to install the "Software Asset Workspace (com.sn_sam_workspace)" installed on their PDI that usually does not comes with SAM Pro Plugin and needs to be installed manually.

If my post over "Installation of SAM Pro Plugin and Software Asset Workspace on your PDI" finds you well, helpful, and related to the questions being asked by peoples in community. Please mark it as correct and helpful.

Thanks Again for marking helpful and accepting my solution 🙂